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Customer Service Representative

Dane County Auto is currently looking for a career-minded individual to respond to incoming phone calls and e-mails. In addition to setting appointments for the sales team.
Duties include:
Monitor incoming e-mail leads.
Answer customer inquiries.
Call potential customers to set appointments.
Manage the lead database, taking notes at every interaction with leads and salespeople.
Follow-up with customers via phone and email.
Set appointments with customers.
-Systematically follow up with leads and salespeople regarding lead statuses.
Assist with dealer website and Facebook.
Other duties as needed.
Must have:
Ability to Multi-Task and work in a fast paced environment.
General business knowledge.
Superior communication and customer service skills.
Ability to maintain a positive, can-do attitude.
Excellent interpersonal and organizational skills, a professional demeanor and be self-motivated.
Full time with benefit package. Hours may vary. Rotating Saturday's. No Sundays.


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